Privacy Policy

Last Updated: January 2026

Information We Collect

At aggrievementxgm, operated by aggrievementxgm, we are committed to protecting your privacy. This Privacy Policy outlines the types of personal information we may collect from you when you visit our website, engage with our services, or communicate with us. We collect information in various ways, including:

• Personal Information: When you create an account, make a booking, or contact us, we may collect personal information such as your name, email address, phone number, and postal address.
• Payment Information: If you make a purchase, we collect payment details, including credit card information, billing address, and other financial data necessary to process your transaction. This information is processed securely by our payment processors and is not stored on our servers.
• Usage Data: We may collect information about how you access and use our website, including your IP address, browser type, pages visited, and the time and date of your visit. This data helps us understand user behavior and improve our services.

We may also collect information through cookies and similar tracking technologies, as detailed in our Cookie Policy.

How We Use Your Information

Your personal information is used for various purposes, including:

• Service Delivery: To provide, maintain, and improve our services, including processing bookings, managing customer accounts, and responding to inquiries.
• Communication: To communicate with you regarding your bookings, updates, promotional offers, and other relevant information. You may opt-out of marketing communications at any time.
• Analytics: To analyze usage patterns and improve our website and services, ensuring a better user experience.

We may also use your information for compliance with legal obligations, to protect our rights, and to prevent fraud or other unlawful activities.

Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:

• Service Providers: We may share your information with third-party service providers who assist us in operating our website, conducting our business, or servicing you, provided that those parties agree to keep this information confidential.
• Legal Compliance: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of that transaction.

We ensure that any third parties with whom we share your information are obligated to protect your data in accordance with applicable laws and regulations.

Cookies and Tracking

Cookies are small files placed on your device that help us enhance your experience on our website. We use cookies and similar tracking technologies to:

• Understand and save your preferences for future visits.
• Compile aggregate data about site traffic and site interactions to offer better site experiences and tools in the future.
• Help us analyze how our visitors use the website and improve our services.

You can choose to have your computer warn you each time a cookie is being sent or to turn off all cookies. You can do this through your browser settings. However, if you disable cookies, some features of our website may not function properly.

Your Rights and Choices

As a resident of Slovakia, you have certain rights regarding your personal information under applicable data protection laws, including:

• Access: You have the right to request access to the personal information we hold about you.
• Rectification: You have the right to request correction of any inaccurate or incomplete personal information.
• Deletion: You have the right to request the deletion of your personal information under certain circumstances.
• Objection: You have the right to object to the processing of your personal information for direct marketing purposes.

To exercise these rights, please contact us using the information provided in the Contact Information section below. We will respond to your request within the time frame required by law.

Data Security

We implement a variety of security measures to maintain the safety of your personal information. These measures include:

• Encryption of sensitive information transmitted online.
• Regular security assessments and updates to our systems.
• Access controls to limit access to personal information to authorized personnel only.

While we strive to protect your personal information, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee its absolute security. However, we are committed to taking reasonable steps to protect your information.

International Data Transfers

Your personal information may be transferred to, and maintained on, computers located outside of your jurisdiction where the data protection laws may differ from those of Slovakia. If you are located outside Slovakia and choose to provide information to us, please note that we transfer the data, including personal information, to Slovakia and process it there.

By using our services, you consent to the transfer of your information to Slovakia and the use and disclosure of your information as described in this Privacy Policy.

Children's Privacy

Our services are not intended for children under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected personal information from a child under 16 without verification of parental consent, we will take steps to remove that information from our servers.

If you are a parent or guardian and believe that your child has provided us with personal information, please contact us using the information provided in the Contact Information section below.

Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this policy.

We encourage you to review this Privacy Policy periodically for any changes. Your continued use of our website following the posting of changes constitutes your acceptance of such changes.

Contact Information

If you have any questions about this Privacy Policy, please contact us:

• Company: aggrievementxgm
• Email: [email protected]
• Phone: +4219011021794
• Address: Avenue Business Center, Karadžičova 8, Floor 5, Office 12, Bratislava, 821 08, Slovakia.